Ron called me at home about 7-8 minutes after I found him on Home Advisor website. We sest up a meeting time compatible with both schedules. He was prompt at the meeting and filled with information about choices and plus/minuses of each. I had checked prices of comparable garage doors and openers and Ron was $500-$700 cheaper for better items. Everything he said he would do on my job he did. He emphasized repeatedly that service is his business and if anything happens with my doors or openers, he is a phone call away and responds within 24 hrs of a call for help. He came across trustworthy.